Configure your own bot personality customized to fit your organization’s brand and provide individuals with the information they need when they need it.
What is an Auto Attendant?
- Our Chat Bot’s default name is Auto Attendant.
- Rename and customize your Auto Attendant’s name and avatar picture to fit your organization’s brand.
Auto-Messsages & Response Topics
- Never miss any leads with 24/7 Auto-Attendants on standby.
- Use our preset auto-topics and greetings to route customers to the right person or provide quick access to resources.
- Apply auto-routing rules and logics with our custom bot builders
Intent Detection (Coming Soon)
- Identify the meaning of client inquiries and offer relevant, tailored messages as responses.
- Input a list of words and phrases to train a bot to detect client intentions using AI, machine learning, and natural language processing.
What can you do?
- Create conversational assessments or surveys customized toward specific purposes and topics.
- Save time by gathering exact context and information before handing off to other administrators and personnel.
- Avoid frustrations with chat transfers by keeping context intact, leaving out the need to repeat customer inquiries to an additional person.
- Automate your FAQ page to improve your service delivery.
- Provide answers and links with chat bots to help resolve common user queries.
- Chat bots can pass off chats to human representatives for complex questions, saving you hours of responding to simple email and form requests.
- Use chat bots to answer questions relating to specific topics and address information gaps and misinformation on the internet.
- Users can choose from a list of popular questions or browse specific topics.
- Answer questions with trained intent bots or pass it onto a human representative for real-time chat.
- Scale your messaging reach with announcements.
- Broadcast important updates across your community feeds to give users accurate and real-time information.
Volunteer Application Process
- Streamline your volunteer application process with chat bots.
- Receive volunteer applications using bot assessments to gather general information and accept documents and files as needed.
- Share information to volunteers by sharing links, images, and other content to educate volunteers about requirements.
- Schedule interviews, training, and onboarding seminars.