6 Best Social Media Practices for your Business
August 4, 2020
Know Your Audience If you don’t know who your audience is, you can’t give them what they want. Let’s take a look at the audience demographics
Manage workflow, engage customers and route communications to get tasks done
AI-powered chat messaging platform
Connect
Easily invite participants into a chat conference and bridge others into the workflow.
Route
Direct inbound requests to the right people in your organization.
Automate
Seamless app integration and task automation with digital assistants.
AI-powered communications
Improve customer service. Optimize business processes.
Use chat line reports to get insights and help build strategies.
Smooth B2B & B2C
Chatnels helps organizations simplify workflow.
With user-friendly chat messaging, efficiently route communications to get tasks done.
Why AI?
Digital assistants makes your customer experience responsive, even when you are busy.
They will answer FAQs, fill forms, and check-in contacts.
System Architecture
A secured enterprise communications platform implemented with privacy by design. Chatnels can be hosted in the cloud and supports rules-based routing. It uses deep learning to improve intent prediction and automated responses.
Data Security & Privacy
Workflow communications all within one platform. Chatnels helps to increase system configuration flexibility, enforce task communication consistency and improve data privacy.
3 Tips for Change Communication
August 1, 2020
Communication is the difficult when it comes to change. Business processes have changed. As Canadian provinces continue their plans to re-open businesses, you are moving
5 Virtual Meeting Best Practices
July 29, 2020
Boardrooms and conference rooms are sitting empty. The state of the pandemic impacting business across all sectors all over the world. And with the help