Manage workflow, engage customers and route communications to get tasks done
AI-powered chat messaging platform
Easily invite participants into a chat conference and bridge others into the workflow.
Direct inbound requests to the right people in your organization.
Seamless app integration and task automation with digital assistants.
Improve customer service. Optimize business processes.
Use chat line reports to get insights and help build strategies.
B2B and B2C Workflow
Chatnels helps businesses that want to simplify their workflow.
With user-friendly chat messaging, efficiently route communications to get tasks done.
Digital assistants help with customer service tasks such as client check-ins, answering questions, collecting questionnaires and filling out forms.
A secured enterprise communications platform implemented with privacy by design. Chatnels can be hosted in the cloud and supports rules-based routing. Chatnels uses deep learning for improved intent prediction and automated responses.
Data Security & Privacy
A single unified workflow communications platform. Chatnels helps to increase system configuration flexibility, enforce task communication consistency and improve data privacy.
Digital Presence is More Important Than Ever. Picture a world without in-person contact. “Brick and mortar” stores are now closed. No more flashy business cards,