Manage workflow, engage customers and route communications to get tasks done

AI-powered chat messaging platform

Connect

Easily invite participants into a chat conference and bridge others into the workflow.

Route

Direct inbound requests to the right people in your organization.

Automate

Seamless app integration and task automation with digital assistants.

AI-powered communications

Improve customer service. Optimize business processes.

Use chat line reports to get insights and help build strategies.

B2B and B2C Workflow

Chatnels helps businesses that want to simplify their workflow.

With user-friendly chat messaging, efficiently route communications to get tasks done.

Why AI?

Digital assistants help with customer service tasks such as client check-ins, answering questions, collecting questionnaires and filling out forms.

System Architecture

A secured enterprise communications platform implemented with privacy by design. Chatnels can be hosted in the cloud and supports rules-based routing. Chatnels uses deep learning for improved intent prediction and automated responses.

Data Security & Privacy

A single unified workflow communications platform. Chatnels helps to increase system configuration flexibility, enforce task communication consistency and improve data privacy.

What is ADE?

ADE stands for Adverse Drug Events. Adverse drug events are the harmful and unintended consequences of regular or prescription medication use.  Why does this matter? 

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