Privacy Guidelines

Privacy Guidelines of Chatnels Software Inc.
(“Chatnels Software”, “we”, “us” or “our”)


Our privacy guidelines and processes are subject to applicable government laws.

We do not send spam, or support the activities of spammers.

You have access to edit your information at any time on request to us.

We are committed to protecting the privacy of personal information of identifiable individuals and or businesses.

When you join us as a user of our Service (the “Service”), we ask for information that will be used to activate your account, provide the Service to you, communicate with you about the status of your account, and for other purposes set out in these Privacy Guidelines.

Consent & Information Collection and Use

By providing personal information to us and by retaining us to provide you with the Service, you voluntarily consent to the collection, use and disclosure of personal information as specified in this Agreement. Without limiting the foregoing, we may on occasion ask you to consent when we collect, use, or disclose your Personal Information in specific circumstances. Sometimes your consent will be implied through your conduct with us if the purpose of the collection, use or disclosure is obvious and you voluntarily provide the information.

When you join us as a user of our Service, you will be asked to provide some required account information and to create your account and use the Service offered by us.

Your email address, location, certain information about your mobile device and personal computer, third party service providers, collectively your “Personal Information”, is required by us to provide you the Service.

You will also be asked to create a user name and private password, which will become part of your account information.

We may use your account information for the following purposes:

  • To provide the Service to you;
  • To create, manage and control your account information;
  • To communicate with you for the purpose of informing you of changes or additions to the Service, or of the availability of any service we provide;
  • To assess service levels, monitor traffic patterns and gauge popularity of different service options;
  • To verify access rights to services and software;
  • To contact you using email, the web or your mobile wireless device with information regarding our Service and other services that are offered;
  • To allow you to purchase and download our current and future services and software;
  • To carry out our marketing activities;
  • To enforce this Agreement;
  • To respond to claims of any violation of our rights or those of any third parties;
  • To respond to your requests for customer service;
  • To protect the rights, property or personal safety of you, us, our users and the public; and
  • As required or authorized by law.

We may occasionally communicate with you regarding our products, services, news and events. You have the option to not receive this information. We will cease to communicate with you for this purpose if you contact us and tell us not to communicate this information to you. The only kind of these communications that you may not “opt-out” of are those required to communicate service-related announcements, including information specific to your account, planned service suspensions and outages. We will attempt to minimize this type of communication to you.

Age of Consent

We do not knowingly provide the Service to, and will not knowingly collect the personal information from anyone under the age of consent.

Rights to Your Information

You have the right to access and edit your information at anytime by signing in to or from our mobile application installed on your device.


We will only share your information with third parties in accordance with your instructions or as necessary to provide you with a specific service or otherwise in accordance with applicable privacy legislation. As a general rule, we do not and will not sell, rent, share or disclose your Personal Information without first receiving your permission or as permitted in this policy.

Aggregated Data

We may also use your Personal Information to generate Aggregated Data for internal use and for sharing with affiliates, subsidiaries and business partners for planning and marketing purposes. “Aggregated Data” means records which have been stripped of information potentially identifying individuals and/or businesses, and which have been manipulated or combined to provide generalized, anonymous information. Your identity and personal information will be kept anonymous in Aggregated Data.

User Communications

We may contact you to confirm and verify the ownership of your email address collected as part of your account information. We may also communicate with you via email to provide Service activation, account information, and information and services in regard to any issues with your account.


Our website may contain links to other sites and we are not responsible for the privacy practices or the content of such sites. We encourage you to read the privacy policy of linked sites. Their privacy policies and practices differ from our policies and practices.

Cookies and Log Files

We use cookies and log files to track user information. Cookies are small amounts of data that are transferred to your Web browser by a Web server and are stored on your computer’s hard drive. We use cookies to monitor traffic patterns and gauge popularity of service options. We will use this information to deliver relevant content and services to you. Cookies may also contain your user ID to assist you in signing into our services. We may log any and all activities performed on our website.

If your browser is set not to accept cookies, you will not be able to use our Service. However, most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, providing you with the opportunity to accept or decline it.

Change of Ownership or Business Transition

In the event of a change of ownership or other business transition, such as a merger, acquisition or sale of our assets, your information may be transferred. Your information will be transferred in accordance with applicable privacy laws.


We will strive to prevent unauthorized access to your personal information, however, no data transmission over the Internet is guaranteed to be 100% secure. We will continue to enhance security procedures as new technologies and procedures become available.

We encrypt the transmission of your personal information and password as part of your account setup.

We strongly recommend that you do not disclose your password to anyone. If you forget your password, we will ask you for your ID and send you an email containing your password. Your account information is secured on a firewall protected server and can only be accessed by authorized employees or contractors of Chatnels Software who need to have access to this data in order to fulfill their given duties.

Please remember that you control what personal information you provide while using the Service. Ultimately, you are responsible for maintaining the secrecy of your identification, passwords and/or any personal information in your possession for the use of the Service. Always be careful and responsible regarding your personal information. We are not responsible for, and cannot control, the use by others of any information which you provide to them and you should use caution in selecting the personal information you provide to others through the Service. Similarly, we cannot assume any responsibility for the content of any personal information or other information which you receive from other users through the Service, and you release us from any and all liability in connection with the contents of any personal information or other information which you may receive using the Service. We cannot guarantee, or assume any responsibility for verifying, the accuracy of the personal information or other information provided by any third party. You release us from any and all liability in connection with the use of such personal information or other information of others.

If you have any questions or concerns regarding this agreement, please contact us at