Auto-Assisted Chat Platform for Customer Service
Our platform simplifies the way customers connect with businesses, and delivers faster and more efficient customer support.
Offer Faster Service
Direct customer requests quickly and provide quick answers to common inquiries.
Increase Operational Efficiency
Reduce customer support work load by using auto-attendant to handle common questions.
Gain Customer Insights
Analyze data trends to gain customer insights and improve customer service.
Values to Customers
We put customers at the center of the work flow with customer service representatives. Our platform allows customers to connect to a chat channel to initiate chat, and lets customer service representatives route conversations similar to traditional phone services.
More Efficient Communications
Chat communications is fast, interactive, and supports many media features with easy access to conversation history.
Auto-attendant provides immediate attention to customers to help reduce customer wait time.
More Convenient Access
Direct customers to the right customer service representatives without navigating through traditional voice prompts.
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