Direct Chat Lines

Route incoming chats directly to business front desks and support teams.

Auto-Attendant Bots

Automatically answer common questions and help direct chat conversations.

Channel Walls

Broadcast postings and updates to keep customers up to date.

  • Public Channels

    Public channels can be found by anyone. Unlisted channels are accessible to those with the channel URL link.

  • Private Channels

    Members-Only channels are limited to invited members.

  • Customer Initiated Chat

    Customers connect to a chat line to initiate private conversations with chat line members.

  • Internal Group Chat

    Each chat line has an intercom for group conversations between chat line members and chat bots.

  • Broadcast Updates

    Channel members can post notes, events, images, and videos to the channel wall. Wall items may connect to web links or other chatnels channels.

  • Connect Social Feeds

    Use the chatnels admin app to connect Facebook Page, Twitter, and Instagram feeds to the channel wall. We will never post anything to your social network accounts.

We use your email for account activation.